What Our Clients Have Found

Brought in my grandfather's Seiko automatic that had been sitting in a drawer for roughly fifteen years. I was not optimistic about what they would find. They came back with a proper written assessment and a clear quote, then carried out the overhaul exactly as described. The watch is running well within acceptable limits now and the report they gave on collection was more detailed than I expected. Happy to return.

Routine battery and seal service on my daily quartz. Turnaround was two days as they said. The water-resistance check was something I had not thought to ask about but they included it anyway and found the crown seal had degraded — which explained why it had fogged up once before. That was useful to know. Would go back for future servicing.

I had been looking for somewhere to send a vintage Omega Constellation that belonged to my father. Several places either declined or quoted figures that seemed inconsistent with what was involved. Cogwright looked at it properly, explained the extent of the work required, and produced a scope document before I committed anything. The restoration took about six weeks — they kept me updated at each stage. The piece looks and functions as well as I could have hoped.

Very pleased with the bracelet adjustment and clean on my everyday watch. It sounds like a minor job but the difference is noticeable — the case came back looking considerably tidier than I had expected for what I thought was light surface wear. The person at the counter explained what they had done and why, which I appreciated. Will be using them for the full service when the time comes.

Had a full mechanical service done on a hand-wound Swiss movement. The timing machine report was a nice touch — something I have not seen included elsewhere. The watch came back running noticeably more evenly than it had been. Turnaround was slightly longer than quoted (ended up twelve days rather than ten) but they called to let me know, which I thought was fair enough given the extra work the movement needed.

Reliable, knowledgeable, and honest with the assessment. I came in asking about restoring an old pocket watch that had belonged to my late uncle, not really knowing what to expect cost-wise. They looked at it carefully and told me what was practical versus what would cost more than the work was worth to preserve. That kind of straightforward advice is harder to find than you would think.